1. Introduction & Acceptance of Terms

Welcome to Sandalwood Apiaries (accessible at sandalwoodapiaries.com). By accessing our website, browsing our catalog, purchasing live queen bees, nucleus colonies (nucs), beekeeping woodenware, protective apparel, tools, or registering for practical workshops and consultation sessions, you agree to comply with and be bound by the following Terms and Conditions.

If you disagree with any part of these terms, please do not use our website or purchase our goods and educational services.

2. Products, Pricing & Orders

We strive to display accurate descriptions, high-resolution imagery, and up-to-date pricing for all items. However, Sandalwood Apiaries reserves the right to correct any typographical errors, inaccuracies, or omissions relating to pricing, product availability, or lead times at any time without prior notice.

All prices are quoted in USD or Nigerian Naira (NGN) as specified during checkout. Orders placed through our online store constitute an offer to purchase, which is subject to acceptance and verification of payment.

3. Live Bees & Queens Policy

Working with live honeybees involves natural biological factors and seasonal weather dependencies:

• Traceable Queens & Nucs: All mated queen bees and 5-frame nucleus colonies are reared, mated, and health-inspected at our breeding apiary in Ibadan, Oyo State, Nigeria.
• Pickup & Delivery Schedules: Pickups at our Ibadan breeding yard take place on designated dates during scheduled morning (6:30 AM – 9:00 AM) or evening (5:30 PM – 7:00 PM) cooler windows to preserve bee vitality. Regional transit dispatch is coordinated via climate-appropriate ventilated travel boxes.
• Receipt Inspection: Customers must inspect live bees immediately upon pickup or receipt. Any concern regarding queen viability or colony strength must be reported within 24 hours of receipt with photo or video evidence.
• Post-Installation Care: Once installed in your apiary hives, colony survival is dependent on the beekeeper’s management, local forage, and weather conditions. Sandalwood Apiaries is not responsible for losses caused by post-transfer absconding, starvation, or pests (such as Small Hive Beetles or wax moths).

4. Beekeeping Equipment & Shipping

We supply seasoned hardwood Langstroth hives, supers, stainless steel smokers, frame tools, and ultra-ventilated bee suits designed specifically for tropical climates:

• Equipment orders are processed and dispatched within 1–3 business days. Commercial pallet freight and regional logistics timelines are communicated during order confirmation.
• Risk of loss for non-living merchandise transfers to the purchaser upon carrier dispatch. In case of transit damage, notify us within 48 hours for claim assistance.

5. Workshops & Training Registrations

Our practical beekeeping workshops, queen rearing masterclasses, and honey harvesting sessions involve reserved seats, hands-on apiary access, and protective equipment prep:

• Registrations must be pre-paid to guarantee attendance.
• Rescheduling requests made at least 7 days prior to the workshop date may be accommodated subject to session availability.
• In the event of severe inclement weather making bee yard work hazardous, sessions will be rescheduled to the nearest mutually agreed alternative date.

6. Health, Safety & Inherent Risk Disclaimer

Beekeeping carries inherent risks, including bee stings and potential allergic reactions:

Warning: Honey bee stings may cause severe or life-threatening systemic allergic reactions (anaphylaxis) in sensitive individuals. By purchasing live bees, visiting our apiaries, or attending hands-on workshops, you acknowledge these risks and agree that you are solely responsible for taking appropriate precautions, including wearing proper protective clothing and seeking medical evaluation if you suspect an allergy.

7. Cancellations, Returns & Refunds

Our returns policy is outlined in detail on our dedicated Refund & Returns Policy page. In brief: unused non-perishable equipment in original packaging may be returned within 30 days. Due to bio-security and perishable biology, live bees cannot be returned once taken from our yard.

8. Intellectual Property

All text, graphics, logos, photography, calculators, articles, and training materials featured on Sandalwood Apiaries are the intellectual property of Sandalwood Apiaries and protected under applicable copyright and trademark laws. Unauthorized reproduction or commercial distribution without written consent is strictly prohibited.

9. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you goods or services shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria and the jurisdiction of Oyo State.

10. Contact Information

Questions regarding these Terms and Conditions should be directed to our apiary team: